- WHO IS ELIGIBLE FOR WARRANTY COVERAGE
You are eligible for the benefits of this warranty if you meet all the following criteria:
You are the owner or authorized agent of the owner of new Arisun Light Truck Radial or radial medium TBR tires
Your tires bear Department of Transportation (DOT) prescribed tire identification numbers and are not branded “NA” (Not Adjustable) or buffed
Your Arisun TBR tires have been used only on the vehicle on which they were originally installed according to the vehicle manufacturers or Arisun's manufacturer recommendations
- TERMS & CONDITIONS
All radial truck tire warranties are limited to the original purchaser and the original vehicle on which they were mounted and are not assignable to subsequent purchasers or vehicles. Original receipts must accompany all claims.
The cost of mounting, balancing and any other charges by the dealer in connection with the replacement of the tire are required to be paid by the purchaser. The purchaser is also required to pay all applic able Federal, State/Provincial and local taxes.
- WHAT IS COVERED UNDER THIS WARRANTY AND FOR HOW LONG
Zhongce Rubber Group Co., Ltd. (ZC RUBBER) warrants to the original purchaser that every new radial truck tire bearing the brand of “Arisun” will be free from defects in materials and workmanship.
This warranty is limited to SIX (6) years from the original date of manufacture effective for tires produced after July 1, 2020 (DOT Code 2620). The warranty for the selected patterns of AS600+ and AZ692 is limited to SEVEN (7) years from the date of manufacture.
50% FREE REPLACEMENT WARRANTY: Any tire adjusted utilizing this limited free replacement warranty will be replaced at no charge if the tire fails during the first 50% of original tread depth(calculated by subtracting one-half (½) the difference between the original new tiretread depth and 2/32" from the original new tire tread depth), due to adefect in materials and/or workmanship.
This warranty is limited to the respective usable original tread depth, which is the original tread depth reduced by the Tread Wearing Index (TWI) depth.
This limited warranty is applicable only in the United States and Canada and any tire used or equipped on a vehicle registered or operated outside the U.S. and Canada are not covered by this warranty.
- HOW TO CALCULATE THE PRORATED AMOUNT
The replacement price will be calculated by multiplying the current Arisun “predetermined price for adjustment” or current advertised selling price at the adjustment location (whichever is lower) by the percentage of usable original tread that has been worn off at the time of adjustment. You pay for mounting, balancing, and amount equal to the full current Federal Excise Tax and any other applicable taxes and fees for the comparable new Arisun replacement tire.
- PRORATED REIMBURSEMENT EXAMPLE
If your disabled tire had an original 16/32" of usable tread depth and is worn to 8/32" of usable tread remaining you have used 50% and therefore must pay 50% of the predetermined price for adjustment or advertised selling price of a comparable tire, plus an amount equal to the full current Federal Excise Tax applicable to the comparable new replacement tire at the time of adjustment. If the price of the comparable tire is $400.00, the cost to you would be $200.00 plus Federal Excise Tax, mounting, balancing and any other applicable taxes.
- WHAT IS NOT COVERED
Irregular wear or tire damage due to:
Road Hazards (i.e. punctures, snags, cuts, impact breaks, etc.)
Wreck, collision, or fire
Improper inflation, overloading, high speed spinup, misapplication, misuse, negligence, racing, chain damage, or improper mounting or dismounting
Mechanical condition of the vehicle
Ride disturbance after the first 2/32" treadwear or due to damaged wheels or any vehicle condition
Any tire intentionally altered after leaving a factory producing the brand of “Arisun” tires to change its appearance(example: white inlay on a black tire)
Tires with weather cracking which were purchased more than six (6) years prior to presentation for adjustment. If you have no proof of purchase date, tires manufactured six (6) or more years prior to presentation are not covered
Tire branded or marked “Non-Adjustable (N/A) or “Blemished” (Blem), or previously adjusted.
Claims for ozone or weather cracks during original tread life on tires more than 3 years from date of manufacture
Mechanical defects (such as brakes, shocks, worn steering and/or suspension parts, rim, etc.)
Failure, damage or irregular wear due to:
Accident or vandalism, improper misalignment, wheel imbalance, faulty shocks or brakes
Misapplication of tire, use of improper rim and/or improper inner tube
Alteration of the tire or addition of alien material or transfer from one vehicle to another
TBR tire failed due to faulty retreading or material
Cost of mounting and balancing service except as noted above
With the serial # buffed or cut.
With remaining tread in any groove equal or less than TWI depth
With a ride complaint that occurs after the first 2/32nds of tread wear
Loss of time or use, loss of use of vehicle, inconvenience, or any incidental or consequential damages
Material added to a tire after leaving a factory producing the brand of “Arisun” tires: (example: tire fillers, sealants, or balancing substances). If the added material is the cause of the tire being removed from service, the tire will not be adjusted
- THE ARISUN RADIAL CASING PROVISION
TBR Tire Casings in the brand of “Arisun” will be warranted against defects in workmanship or material through 100% of the first and second retread for a period of six (6) years from the date of the casings DOT serial number or proof of purchase, if available, whichever comes first. The selected patterns of AS600+ and AZ692 will be warranted through 100% of the first, second and the third retread for a period of seven (7) years from the date of the casing DOT serial number or proof of purchase, if available, whichever comes first. If an Arisun TBR tire dealer examines a casing and finds such a defect, Zhongce Rubber Group Co., Ltd. will reimburse the purchaser for the casing according to the following schedule:
- YOUR LEGAL RIGHTS
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusions may not apply to you. No representative or dealer has authority to make any representation, promise, or agreement on behalf of ZC RUBBER except as stated herein. Any tire, no matter how well constructed, may fail in service or otherwise become unserviceable due to conditions beyond the control of the manufacturer. Under no circumstances is this a representation that a tire failure cannot occur. This warranty gives you specific legal rights, and you may also have other rights that vary from state to stats. This limited warranty is applicable only in the United States.
- END OF WARRANTY
A tire has delivered its full original tread life and the new tire coverage of this warranty ends when the treadwear indicators become visible, or six (6) years from the date of original tire manufacture or new tire purchase date. (Without proof of purchase, date of manufacture will be used to determine age.) Casings may continue to be warranted beyond the new tire coverage. Please refer to the Radial Casing Provision for warranty details on casings.
- TO OBTAIN AN ADJUSTMENT
In order to be eligible for the limited warranty service, the purchaser must:
Present the defective tire to an authorized dealer from whom the original purchase was made
Present proof of purchase to the satisfaction of the dealer
Complete and sign a warranty claim form which is available at any authorized dealer
Retain and present the warranty card along with proof of date and place of purchase in order to make a claim. The authorized dealers name and address from whom the tires were purchased must be also included on the warranty form
At the time of purchase the tire(s) must be properly installed with proper air pressure and the wheels balanced
You must pay for taxes, fees or any additional services you order at the time of adjustment
No claim will be recognized unless submitted on a Hangzhou Zhongce Rubber Co., Ltd. claim form (supplied by the Hangzhou Zhongce Rubber Co., Ltd. Commercial TBR Tire Dealer), completely filled out and signed by you, the owner of the tire presented for adjustment, or your authorized agent
Serious injury or property damage may result from:
TIRE FAILURE DUE TO UNDERINFLATION/OVERLOADING.Follow the owner's manual or tire placard in vehicle
TIRE FAILURE DUE TO EXCESSIVE HIGH SPEED.Follow the owner's manual or tire placard in vehicle
EXPLOSION OF TIRE/RIM ASSEMBLY DUE TO IMPROPER MOUNTING.Only specially trained persons should mount tires
FAILURE TO MOUNT RADIAL TIRES ON APPROVED RIMS
FAILURE TO DEFLATE SINGLE OR DUAL ASSEMBLIES COMPLETELY BEFORE DISMOUNTING
TIRE SPINNING.On slippery surfaces such as snow, mud, ice, etc., do not spin tires in excess of 35 mph (55 kpm), as indicated on the speedometer. Personal injury and severe damage may result from excessive wheel spinning, including tire disintegration or axle failure